Quality Assurance Charter

We are committed to a quality managed service at every level and have met the requirements of BS EN ISO 9001:2000 accreditation and NSI Quality Schedule SSQS 101 and are approved as a NACOSS GOLD installer and an SSAIB installer.

Establishing Customer Requirement - Our definition of the quality of service we provide starts with a thorough review of our customers needs and security requirements. From the moment that Sonic and customer first meet, we will begin to assess and identify specific Security requirements.

In close consultation with our customer, we will evaluate and review the threats, and advise on the most practicable systems to meet our customers needs.

Fulfilling the Customers Requirements - From day one of the contract, Sonic undertake to fulfil all their obligations to the customer. Our commitment to quality in all facets of our Company is reflected in our Total Quality Managed Service and demonstrates our determination for continued improvement and to maintain high standards at all times.

Maintaining and Improving our Service - Sonic Security Services is committed to ensuring customer satisfaction at all times with regard to each and every aspect of our service. Close liaison with Sonic and our customers will ensure that we correctly interpret your requirements. By developing a close working relationship our customers always have the opportunity to influence the standard and quality of service received. We are approved installers for:

National Approval Council of Security Systems    

Security Systems and Alarms Inspection Board

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Sonic Security Services Ltd, Units 5 & 3 Grange Road Business Estate, Geddington, Kettering, Northants NN14 1AL

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