Sonic Security Services Ltd prides itself on delivering a Total Quality Managed Service from installation to on going preventive maintenance inspections and emergency service visits. We provide:-

24 Hour Manned Service Line 365 days per year 24 Hour Technical Support

Galaxy Gold Remote Support, Remote Service & Diagnostics Service

24 Hour Emergency Technicians Call Out Service 365 days per year

24 Hour Intruder Alarm and CCTV Monitoring Service 365 days per year

Our Management team and our service and maintenance Technicians are conscientious professionals with a wealth of industry experience and training. Backed by the very latest technology, we are able to offer a first-rate service. We can also provide around the clock support with our Remote Support & Diagnostics service. This offers remote diagnostics and system interrogation, giving technicians using PC diagnostics software via modem link access to the same management facilities and diagnostic tools as a Technician on site.

NSI NACOSS & SSAIB Inspectors visit our premises and our Customers to check our systems are being maintained at the frequencies specified in relevant British and European Quality standards. The inspectors also check that Technicians carry out preventative maintenance inspections in compliance with the relevant requirements of standards applicable to the systems installed.

Our Service Management Software System provides an enterprise-wide solution to our field service operations.  The System provides NSI NACOSS Inspectors with full audit trail facility, performance reports & statistics which are inspected to ensure management of Service & Preventive Maintenance meets the exceptional high standard required of an NSI Nacoss Gold approved company. Our procedures conform to BS EN ISO 9001:2000 and NSI Quality Schedule SSQS 101 certification number NAC/G/2493.

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Sonic Security Services Ltd, Units 5 & 3 Grange Road Business Estate, Geddington, Kettering, Northants NN14 1AL

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